Introduction If you're going to work in a registered club or hotel and your duties involve gaming machines, you must complete competency training in the Responsible Conduct of Gambling (RCG). If you don't have valid evidence that you've completed the RCG training required for working with gaming machines, you could be fined. The NSW Gaming Laws mandate Responsible Conduct of Gambling training for all people working in the gaming industry. The Responsible Conduct of Gambling (RCG) course helps to promote safety (harm minimisation) in venues where there are gaming machines, including how to recognise gambling problems and addiction. Office of Responsible Gambling Gambling research capacity grants The Office invites the best and brightest minds to apply for funding through the Gambling Research Capacity Grants. We are committed to providing up and coming researchers with an opportunity to build their careers in gambling studies and encourage cross-disciplinary approaches. The NSW Government offers grants to communities across NSW to support the building, renovation and fit-out of infrastructure. Funding is available for arts and cultural infrastructure, sport and recreation infrastructure and projects that assist communities with essential infrastructure and disaster readiness.

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• Provide responsible gambling services (SITHGAM201)

A $50 DEPOSIT APPLIES TO EACH COURSE. REMAINING COURSE FEES MUST BE PAID AT THE END OF THE COURSE.<br/>The RCG is a workshop-style course, that is compulsory for anyone working in and around gaming

A $50 DEPOSIT APPLIES TO EACH COURSE. REMAINING COURSE FEES MUST BE PAID AT THE END OF THE COURSE.<br/>The RCG is a workshop-style course, that is compulsory for anyone working in and around gaming

A $50 DEPOSIT APPLIES TO EACH COURSE. REMAINING COURSE FEES MUST BE PAID AT THE END OF THE COURSE.<br/>The RCG is a workshop-style course, that is compulsory for anyone working in and around gaming

A $50 DEPOSIT APPLIES TO EACH COURSE. REMAINING COURSE FEES MUST BE PAID AT THE END OF THE COURSE.<br/>The RCG is a workshop-style course, that is compulsory for anyone working in and around gaming

A $50 DEPOSIT APPLIES TO EACH COURSE. REMAINING COURSE FEES MUST BE PAID AT THE END OF THE COURSE.<br/>The RCG is a workshop-style course, that is compulsory for anyone working in and around gaming

A $50 DEPOSIT APPLIES TO EACH COURSE. REMAINING COURSE FEES MUST BE PAID AT THE END OF THE COURSE.<br/>The RCG is a workshop-style course, that is compulsory for anyone working in and around gaming

A $50 DEPOSIT APPLIES TO EACH COURSE. REMAINING COURSE FEES MUST BE PAID AT THE END OF THE COURSE.<br/>The RCG is a workshop-style course, that is compulsory for anyone working in and around gaming

A $50 DEPOSIT APPLIES TO EACH COURSE. REMAINING COURSE FEES MUST BE PAID AT THE END OF THE COURSE.<br/>The RCG is a workshop-style course, that is compulsory for anyone working in and around gaming

Locations - Sydney CBD

RSA & RCG course is $275 per person. Classroom session is 8:30am-10:30pm at Sydney CBD. Certificates valid for 5 years.
Don’t wait to book a RSA & RCG course, call now on 02 9232 1010 or contact our team.

Please note we can not train people on student visas.
Please contact CRICOS

COVID-19

If you have recently arrived in Australia, please wait until 14 days after your arrival to book your training session. TCP Training will not permit entry to any participant who has been in Australia for less than 14 days.

If you are feeling unwell or have cold/flu like symptoms, please wait until these symptoms have passed before booking into your session. In the interest of protecting the health and safety of other participants, TCP Training may not permit entry into our classrooms if you are presenting cold/flu symptoms.

Course Details

GET YOUR RSA and RCG IN ONE DAY!

This special offer is exempt from any other promotions, discounts and commission agreements.

This combo RSA and RCG course allows students to complete both courses in one day at a great rate. It is mandatory that you hold an RSA and RCG competency card if you are looking for work in any establishment that sells or serves alcohol or has gambling facilities across NSW.

Legislation requires refresher training every five (5) years.

The RSA and RCG course is required for people working in an environment where alcohol is sold / served or gambling facilities are available, including:

1. Gaming attendants
2. All staff working an a bar
3. Drive through bottle shops
4. Licensees, managers
   
5. Event staff
6. Restaurant, cafe and pop up bars

We offer a fun and informative one day RSA and RCG course that will provide you with the knowledge and skills to obtain a NSW competency certificate. Our trainers have current experience of working in the industry providing students with real world scenarios and relevant training.

Legislation requires refresher training every five years. You can renew your photo competency card with OLGR directly in the last 90 days before your current card expires by completing the online refresher training.

For information on renewals, see https://www.liquorandgaming.nsw.gov.au/Pages/liquor/serving-alcohol-responsibly/competency-cards/competency-card-renewal-process-faq.aspx

If organising staff training or onsite training, we can facilitate the RSA and RCG course training nationally.

Australian RSA Certificates

Depending on what Australian State you are working in there are different course options available -

Choose an RSA Course to enrol into -

Download the Australian Certifications for easy reference -

Training Program

During this program, you will learn the knowledge and skill associated with the responsible service of alcohol (RSA) and responsible gambling services (RCG). The RSA and RCG course will include information about:

• Legal requirements related to venues, minors and signage
• Assisting customers to drink within the appropriate limits
• How to assess alcohol affected customers and identify those whose service should be refused
• When to refuse service of alcohol

We have RSA and RCG courses available Tuesdays and Thursdays in our Sydney training centre.

There are 3 components for each of the programs:

1. Theory training in the classroom
2. Practical training in the classroom
3. Assessment for both knowledge and skills

The classroom session is a 13.5hr program with breaks. See what happens in this RSA and RCG course through our Vimeo page.

Pre-requisites

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This RSA and RCG course combines plain English, videos, photos, and questioning to ensure all learners are able to have the best possible chance at comprehending the required knowledge and skills. If you believe you will need assistance to complete the RSA and RCG course due to your Language, Literacy or Numeracy skills, please contact our office on 02 9232 1010 to discuss your training needs.

TCP Training is not registered with CRICOS, as such we are unable to conduct training and assessment for those with study restrictions on their visa. This includes but is not limited to the International Student Visa (subclass 500), you can check the entitlements of your visa here.

Assessment

Students will be assessed during the classroom session. Assessment will confirm knowledge and skills have been achieved to demonstrate competency across the unit.

Students are offered multiple opportunities to demonstrate knowledge and skills throughout the RSA and RCG course.

If a student is not successful in completing all assessments satisfactorily, they will need to rebook their RSA and RCG course at the full course fee.

Certification

Once a competent mark is awarded, learners will be issued with a Statement of Attainment for SITHFAB002 Provide responsible service of alcohol and SITHGAM001 Provide responsible gambling services. These Units of Competency are Nationally Recognised Training from Health Training Package.

RSA and RCG Certificates are emailed to students however a hard copy is available for an additional fee.

Students will also be provided with a temporary / interim RSA and RCG certificates issued by Liquor and Gaming NSW. This can be used to commence work and is valid for 90 days. After 90 days, RSA and RCG competency cards must be presented to work in any licenced premise.

To obtain the RSA and RCG competency cards, the interim RSA and RCG certificates are to be taken to a registered Services NSW office to apply.

RSA FAQs

Currently RSA trained in NSW is recognised in most other states of Australia.

You can once you have received your interim certificate.

An OLGR Competency Card for RSA and RCG is mandatory in NSW. The RSA SITHFAB002 Statement of Attainment is a nationally recognised unit of competency, this is accepted in WA, NT & SA. In Queensland a QLD OLGR RSA certificate is mandatory. In Victoria & Tasmania you must have a Certificate issued from an RTO approved in that state therefore in all those states you will need to attend another course. Expiring certificates: All RSA/RCG certs that were issued before 2013 have expired. Avoid the fine and get recertified.

If the course is taken online, you can download your Certificate of Attainment instantly upon completion of the course. This is for the following states:

• Northern Territory
• Queensland
• South Australia
• Western Australia

If your RSA is for New South Wales, you will receive the following:

• RSA National Statement of Attainment - upon completion
• NSW OLGR Interim Certificate - upon completion
• RSA Competency Photo Card - collect at Australia Post

RCG FAQs

Currently RSA trained in NSW is recognised in most other states of Australia.

You can once you have received your interim certificate.

An OLGR Competency Card for RSA and RCG is mandatory in NSW. The RSA SITHFAB002 Statement of Attainment is a nationally recognised unit of competency, this is accepted in WA, NT & SA. In Queensland a QLD OLGR RSA certificate is mandatory. In Victoria & Tasmania you must have a Certificate issued from an RTO approved in that state therefore in all those states you will need to attend another course. Expiring certificates: All RSA/RCG certs that were issued before 2013 have expired. Avoid the fine and get recertified.

If the course is taken online, you can download your Certificate of Attainment instantly upon completion of the course. This is for the following states:

• Northern Territory
• Queensland
• South Australia
• Western Australia

If your RSA is for New South Wales, you will receive the following:

• RSA National Statement of Attainment - upon completion
• NSW OLGR Interim Certificate - upon completion
• RSA Competency Photo Card - collect at Australia Post

General FAQs

What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.

Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

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Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.

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If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

Responsible Gambling Certificate Nsw Gov

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.

Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.

Course Enrolment

The cost for this RSA and RCG Course is $275 per person (saving you $35).
The RSA and RCG Course is delivered in Sydney for public.

We also provide separate RSA courses and RCG courses at our Sydney CBD, Campbelltown, Miranda & Dee Why training locations if preferred.